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Brother Printer Settings

Brother Printer Settings

1. Install labels into printer

  • Unpack printer and plug into power.
  • Load labels into the reusable cassette as shown below (the cassette comes in two parts).
  • Load the cassette and labels in the printer as normal. They go face down. Close the top.
  • Press and hold “FEED” on printer to feed a single label. Then press “CUT”.
  • Note: if you cannot reliably feed a single label, eVisitor will probably not be able to print.

2. Configure Windows  

  • Plug the USB cord into the computer and load the driver. Note: sometimes you need a usb-2 port.
  • Optional:
    • Set paper size: Printing preferences, Page Size: “Shipping Label”.
    • Quality: “Give priority to quality 300 x 300 dpi”.
    • Print a windows test page. 
  • Note: If you can’t reliably print a Windows test page, eVisitor will probably not be able to print.

3. Configure eVisitor 

  • Login to eVisitor.
  • Go to settings, devices, label printer and select “Reset Printer Settings to default”.
  • Test by printing several badges.

If you are NOT using eVisitor:

  • Set paper size: Printing preferences, Page Size: “Shipping Label”.
  • Quality: “Give priority to quality 300 x 300 dpi”.
  • Test by printing several badges.
Brother QL-720NW Printing Preferences

How To Load Labels Into Printer

1. Unbox labels.

2. Attach the right side of the reusable cassette to the roll as shown (the cassette comes in two parts).

3. Insert into printer as shown below. 

Brother Printer - how to load labels into printer
Brother Printer Maintenance Information

Resources

Our labels are DK-1202 size. Reference          QL-710W/720NW quick setup guide          QL-710W/720NW users guide         

iPad Printing:  Brother Network users guide      Brother Airprint guide

Click here for instructions for Sample Rolls

The Red Flag feature has been improved! Now you can set your system to not print a badge for any visitor record that has been previously marked with a Red Flag. The attendant will be prompted to redirect the visitor according to your security protocol.

Special New Feature: Red Flag, No Badge

Flag alertsIt’s easy and free to activate this feature. Simply call us and ask for “Red Flag, No Badge” to be turned on. Once it’s on, the above pop-up will come up when a red flagged visitor comes back. No badge will print and the attendant will need to follow the facility’s policy for handling red flagged visitors.

The flags and notes only show to the desk attendant, not the visitor. 

Please contact eVisitor Support with any questions on how to use Flags in your system. 

If you have seen a special offer in our advertising, mailings, or emails, this is the area to enter the Promo Code to receive that offer. After you’ve entered the Promo Code, click “Update cart” for the code to take effect. If you have any questions, please call 1-800-243-1969.