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                             THRESHOLD will be closed on Monday, May 26 for Memorial Day. We will reopen for business on Tuesday, May 27. 

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  • 800-243-1969

HID SAFE 5.x Support for Threshold 4″ Tab-Expiring Badges

Supported label printers as of 2021

  1. Epson C3500   Expiring Label SKU: VIJT4
  2. Brother QL 820NWB   Expiring Label SKU: VBRT3
  3. DYMO LabelWriter 450   Expiring Label SKU: VDTT4

Unofficially supported label printers as of 2021

  1. Zebra ZD410 (see below)   Expiring Label SKU: VZBT4

HID SAFE 5.x with Zebra printers (Zebra ZD410 and others)

  1. Edit the config file in one of these places.
    a. C:/Program files/Quantum Secure/Safe Smart Client/SAFEClient.exe.config
    b. C:/Program files/HID/SAFE Smart Client/SAFECLIENT.exe.config
  2. Enable badge printing.<setting name=”PrintBadge” serializeAs=”String”>
    <value>True</value>
    </setting>
  3. Set printer to the Zebra printer.<setting name=”PDFPRINT_Printername” serializeAs=”String”>
    <value>ZDesigner ZD410-300dpi ZPL</value>
    </setting>
  4. In the Zebra driver preferences set the label height to 4.75 inches as described here.
  5. In the Zebra driver preferences set the print darkness and dithering as desired.
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The Red Flag feature has been improved! Now you can set your system to not print a badge for any visitor record that has been previously marked with a Red Flag. The attendant will be prompted to redirect the visitor according to your security protocol.

Special New Feature: Red Flag, No Badge

Flag alertsIt’s easy and free to activate this feature. Simply call us and ask for “Red Flag, No Badge” to be turned on. Once it’s on, the above pop-up will come up when a red flagged visitor comes back. No badge will print and the attendant will need to follow the facility’s policy for handling red flagged visitors.

The flags and notes only show to the desk attendant, not the visitor. 

Please contact eVisitor Support with any questions on how to use Flags in your system. 

If you have seen a special offer in our advertising, mailings, or emails, this is the area to enter the Promo Code to receive that offer. After you’ve entered the Promo Code, click “Update cart” for the code to take effect. If you have any questions, please call 1-800-243-1969.