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How to Safely Allow Visitors to Your Hospital in a COVID-Exposed World (Fifth of a Seven-Part Series)

visitor management helps facility security

The risks of not managing your visitors properly

At best, not identifying visitors makes employees wonder about them. At worst, it leaves people exposed to potential harm.

Any unauthorized visitor should be considered a security breach, with assumed bad consequences, such as:

  • Bringing disease into your hospital, now more than ever
  • Physically harming your patients, staff, and other visitors
  • Being under the influence of a controlled substance and/or seeking to steal drugs from your facility (and to use drugs within it)
  • Stealing personal belongings and hospital assets – now including basic supplies (masks, sanitizer, disinfecting wipes) that are in greater demand by the general public and may be in limited supply

(Next: Part Six — The benefits of an effective visitor management system. Download our complete guide to safely allowing visitors.)

Picture of Andrew Jones

Andrew Jones

Andy began his career writing for newspapers, and then switched to writing advertising copy: mainly direct-mail brochures, packages, and catalogs, some print ads, and more recently internet marketing. Throughout, he has been involved in the planning, targeting, design, and production of these pieces as well. He has been with THRESHOLD since 1996. Andy’s roots are in North Jersey and New England, so he has affection for sports teams from both areas. He enjoys visiting bookstores and historical places, and spending time with his wife and three grown children (along with their spouses, a grandson, and a granddog), usually with a camera in hand.
Picture of Andrew Jones

Andrew Jones

Andy began his career writing for newspapers, and then switched to writing advertising copy: mainly direct-mail brochures, packages, and catalogs, some print ads, and more recently internet marketing. Throughout, he has been involved in the planning, targeting, design, and production of these pieces as well. He has been with THRESHOLD since 1996. Andy’s roots are in North Jersey and New England, so he has affection for sports teams from both areas. He enjoys visiting bookstores and historical places, and spending time with his wife and three grown children (along with their spouses, a grandson, and a granddog), usually with a camera in hand.

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The Red Flag feature has been improved! Now you can set your system to not print a badge for any visitor record that has been previously marked with a Red Flag. The attendant will be prompted to redirect the visitor according to your security protocol.

Special New Feature: Red Flag, No Badge

Flag alertsIt’s easy and free to activate this feature. Simply call us and ask for “Red Flag, No Badge” to be turned on. Once it’s on, the above pop-up will come up when a red flagged visitor comes back. No badge will print and the attendant will need to follow the facility’s policy for handling red flagged visitors.

The flags and notes only show to the desk attendant, not the visitor. 

Please contact eVisitor Support with any questions on how to use Flags in your system. 

If you have seen a special offer in our advertising, mailings, or emails, this is the area to enter the Promo Code to receive that offer. After you’ve entered the Promo Code, click “Update cart” for the code to take effect. If you have any questions, please call 1-800-243-1969.