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  • 800 243 1969

Microcom 520/526 Direct Thermal Printer

Microcom 520/526 Direct Thermal Printer Settings

1. Install labels into printer

  • Unpack printer and plug into power.
  • Load labels into printer. They go face up.

2. Configure Windows  

  • Plug the USB cord into the computer and load the driver.
  • For Threshold badges SKU=ZBT4-250.
    • Page setup:
    • Preset: Default Settings
    • Click Apply
  • Feed a single label by pressing the button on the printer.
  • Note: If you can’t reliably feed a single label, eVisitor will probably not be able to print.
  • Print a windows test page.
  • Note: If you can’t reliably print a Windows test page, eVisitor will probably not be able to print.

3. Configure eVisitor

  • Login to eVisitor.
  • Go to settings, devices.
  • Reset printer to default.
  • Point label printer to the “SNBC BTP-L526”.
  • More Options: Photo Color: Print Color
  • Test by printing several badges.

If you are NOT using eVisitor, you may need to set:

  • Page Setup: Stock: 2 X 4, or as needed.
  • Page Setup: Orientation: Portrait
  • Adjust dithering: as desired

Printer Controls:

  • Reset: Press button while turning on, till beep.
  • Calibrate: Press button till 2 flashes.
  • Print Config: Press button till 1 flash.

Resources

Microcom 520 User’s guide

The Red Flag feature has been improved! Now you can set your system to not print a badge for any visitor record that has been previously marked with a Red Flag. The attendant will be prompted to redirect the visitor according to your security protocol.

Special New Feature: Red Flag, No Badge

Flag alertsIt’s easy and free to activate this feature. Simply call us and ask for “Red Flag, No Badge” to be turned on. Once it’s on, the above pop-up will come up when a red flagged visitor comes back. No badge will print and the attendant will need to follow the facility’s policy for handling red flagged visitors.

The flags and notes only show to the desk attendant, not the visitor. 

Please contact eVisitor Support with any questions on how to use Flags in your system. 

If you have seen a special offer in our advertising, mailings, or emails, this is the area to enter the Promo Code to receive that offer. After you’ve entered the Promo Code, click “Update cart” for the code to take effect. If you have any questions, please call 1-800-243-1969.