THRESHOLD will be closed on Monday, September 2nd for Labor Day. We will reopen for business on Tuesday, September 3rd.

Schedule eVisitor Technical Support

Welcome to our scheduling page for eVisitor Support. Please follow the instructions to schedule an appointment for a 30-minute Technical Support session OR a 60-minute eVisitor Installation & Training session.

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      The Red Flag feature has been improved! Now you can set your system to not print a badge for any visitor record that has been previously marked with a Red Flag. The attendant will be prompted to redirect the visitor according to your security protocol.

      Special New Feature: Red Flag, No Badge

      Flag alertsIt’s easy and free to activate this feature. Simply call us and ask for “Red Flag, No Badge” to be turned on. Once it’s on, the above pop-up will come up when a red flagged visitor comes back. No badge will print and the attendant will need to follow the facility’s policy for handling red flagged visitors.

      The flags and notes only show to the desk attendant, not the visitor. 

      Please contact eVisitor Support with any questions on how to use Flags in your system. 

      If you have seen a special offer in our advertising, mailings, or emails, this is the area to enter the Promo Code to receive that offer. After you’ve entered the Promo Code, click “Update cart” for the code to take effect. If you have any questions, please call 1-800-243-1969.