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6 Questions School Administrators Should Ask Before Purchasing a Visitor Management System

Last updated: July 8, 2024
6 Questions School Administrators Should Ask Before Purchasing a Visitor Management System

School administrators should do their homework before purchasing a visitor management system to help ensure the safety of their students and staff. Ken Trump, President and CEO of the National School Safety & Security Services, says, ” Visitor identification should be mandatory in all schools. Visitors should be issued a clearly visible identification tag to be worn at all times that they are on school premises.”

The most effective and fool-proof way to badge visitors is to implement a visitor management system (VMS). The electronic software tool helps make your school a safer place in many ways:

Visitor management stations act as a visual deterrent to unwanted guests.

Having an area near the entrance dedicated to processing visitors doesn’t just give your school and its security protocol a professional look; it also serves as the first line of defense against guests looking to cause trouble. Visitors with bad intentions are far more likely to pause at the thought of entering a school with a staff member scanning a driver’s license into a VMS than they are to be deterred by a simple notebook and pen. By projecting a more secure appearance, a visitor management station can help discourage unwanted guests from attempting to enter a school building.

Visitor management systems also have detailed reporting capabilities, making it possible to know when any visitor arrived and departed.

A critical feature of a visitor management system is the ability to determine who is at your school at any given time. Having these records helps to create an electronic paper trail, enabling school administrators to view who is or was on-site, what time they arrived, where they are going, and more.

Many visitor management systems can connect to online watch lists, which prevent access to people who may pose a potential threat.

One of the most important parts of keeping a school secure is preventing incidents from happening. Proactive security measures help ensure that a school is taking steps to prevent security issues, not just reacting when an incident occurs. Linking to databases such as the National Sex Offender Public Database will help intercept potential trouble at the door before a dangerous person can access the building.

Purchasing a visitor management system is just the start. In addition to implementing the tool and providing necessary training for operators and your entire staff, here are some visitor management policy tips to provide additional security:

  • Funnel visitors to one entrance. A clearly marked single entrance, with access control restrictions on other doors, will help security protocol.
  • Decide on a visitor authorization protocol. Determine who has the authority to approve visitors to the school. 
  • Document every visitor. Every. Single. Time. Even if you know the person. 
  • Require every visitor to wear a badge while on school grounds. It is not enough to simply document the visitor’s entrance to the building. Staff shouldn’t have to wonder who a stranger is and why they are roaming the halls. If the visitor is wearing a badge, your staff will know they’re authorized to be in the building.
  • Identify which areas of the building are open to visitors. A comprehensive visitor policy should take into account which areas of the school building are open to visitors and which are not. This can vary by the type of guest.
  • Choose how to identify visitors. Clearly identifying the type of visitor will allow anyone encountering that person to know if they are allowed to be in any given area. Parents, vendors, contractors, substitute teachers, student teachers, and volunteers, are all categories of badge titles to consider.
  • Consider pre-registering. Pre-enrolling frequent visitors, such as  parents and vendors, into the visitor management system ahead of time will cut down on registration times. When that person comes back to the school again, their information will be found in the database and will not have to be reentered or have their driver’s license rescanned.

Now that you understand how a visitor management system will help school security and what security protocols to consider after implementing the system, the task now becomes selecting a software solution to implement. There are many facets to consider and here are six questions that school administrators should ask any vendor before purchasing a visitor management system.

Six questions that school administrators should ask

  1. What is the cost to initially purchase – and what is the three year cost of ownership?
  2. Can I select specific features or do I have to buy the whole package
  3. Will the visitor management system’s required equipment work with my district’s systems?
  4. How do VMS background checks work and what information does it tell?
  5. How much support is needed to keep the system working?
  6. How is the data in the visitor management system stored and protected?

To assess each vendor’s answers please give the staff of THRESHOLD a call. Our VMS experts can help you compare your research against your school’s needs and budget. We’ve got more than 60 years of experience assisting schools like yours to install and enhance their security systems.

Control who crosses your THRESHOLD.

Your staff, students and their parents will thank you.

Picture of Paul Kazlauskas

Paul Kazlauskas

Paul joined Threshold in 2001 after graduating from Bryant University. After a few years in the Sales Department, Paul transitioned to the Marketing Team in 2005. Over the years, Paul has worked on developing & launching new products, been the designer of customer communication emails, and launched numerous web sites for the Threshold product line. Since 2011, Paul Kazlauskas has been deeply involved in the security and visitor management industry, writing extensively about emerging technologies, market trends, and best practices that shape the field. In addition to his editorial experience, he actively represents his organization at major security trade shows and in-person events, where he connects with industry leaders, explores innovative solutions, and strengthens relationships with customers. His work reflects a hands-on understanding of both the business and technical sides of the industry, earned through years of direct engagement and thought leadership within the security community. A native of Connecticut, Paul enjoys outdoor activities like kayaking, golfing & hiking, as well as spending time with his son and coaching his soccer and baseball teams.
Picture of Paul Kazlauskas

Paul Kazlauskas

Paul joined Threshold in 2001 after graduating from Bryant University. After a few years in the Sales Department, Paul transitioned to the Marketing Team in 2005. Over the years, Paul has worked on developing & launching new products, been the designer of customer communication emails, and launched numerous web sites for the Threshold product line. Since 2011, Paul Kazlauskas has been deeply involved in the security and visitor management industry, writing extensively about emerging technologies, market trends, and best practices that shape the field. In addition to his editorial experience, he actively represents his organization at major security trade shows and in-person events, where he connects with industry leaders, explores innovative solutions, and strengthens relationships with customers. His work reflects a hands-on understanding of both the business and technical sides of the industry, earned through years of direct engagement and thought leadership within the security community. A native of Connecticut, Paul enjoys outdoor activities like kayaking, golfing & hiking, as well as spending time with his son and coaching his soccer and baseball teams.

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Sheryl Kantor

Financial Analyst

Sheryl joined Threshold in April 2025. She earned her Bachelor’s degree in Accounting from Central CT State University in 2001 and went on to build a career spanning more than 20 years in regulated private water utilities. While Threshold operates in a very different industry, Sheryl brings extensive financial expertise and a strong foundation in regulatory environments. In her role, she is responsible for all accounting functions at Threshold, including the preparation of monthly financial statements, corporate reporting, cost analysis and the development of annual budgets. She also oversees the finance department, ensuring accuracy, efficiency, and strategic financial management across the organization.

Sheryl enjoys spending quality time with her sons and her dog, Ozzy. She has a passion for cooking and baking, and loves attending country music concerts whenever she gets the chance. In her free time, she’s happiest outdoors – whether that’s hiking scenic trails or relaxing by a cozy fire.

Stacy Keefer

Production Manager

Stacy Keefer is a results-driven operations and production professional with over 25 years of experience improving workflows, managing production schedules, and supporting business growth. She is known for streamlining processes, coordinating with vendors, and delivering projects efficiently and on spec. Stacy brings a practical, hands-on approach to solving operational challenges and driving performance across teams.

When not working, she can be found fishing, hiking, or enjoying a round of disc golf.

Aris DiGiulio

Senior Product Manager

Aris DiGiulio joined Threshold as Senior Product Manager in 2024, bringing more than a decade of diverse experience in brand management, new product development, consulting and entrepreneurship. In this role, Aris leads the Product team in all innovation efforts while supervising management of the existing product portfolio. He also directs the support and development team for eVisitor, Threshold’s successful proprietary visitor management software used by organizations to streamline access management.

With prior experience at large global organizations including Diageo, Schick and Kobrand Corporation, Aris is focused on driving innovation while maintaining a high level of product quality and customer support that defines the Threshold organization. This has resulted in multiple new products and software enhancements that have delivered solutions and improved experiences for businesses, visitors, contractors and employees.

Aris earned his bachelor’s degree from Stony Brook University and an MBA from Fordham University’s Gabelli School of Business. He resides in Fairfield, Connecticut and enjoys spending time with his wife and two daughters.

Noel Turner

Director of Sales and Marketing

Noel Turner is a seasoned veteran in the visitor management marketplace. She is currently the Director of Sales and Marketing for Threshold Visitor Systems, an Avery Products Company. Her employment there spans twenty years, the last eight in her current position.

Her degree in communications and her industry experience have served her well in leadership roles with the ASIS and ISDA (Identification Security Dealers Association), leading national trade organizations in the security marketplace. She’s an industry expert in bringing together businesses, which collectively and efficiently solve the end user’s visitor security issues and problems with the appropriate level of sophistication, technology and cost.

In her free time, Noel loves to go camping and spend time with her dog.

Suzanne Corcoran

General Manager

Suzanne Corcoran joined Threshold in 2001 after a career in network radio sales and promotion. Starting in Sales, she quickly became part of a new Product Development team, using her marketing and project management skills to help create and launch the original Visitor Badge product line.

Over the years, she has added various management responsibilities from Production to Finance, leading to her current role as General Manager. Suzanne and the Threshold leadership team are dedicated to growth via new product development, enhanced web and digital marketing, high quality propriety products and superior service to customers and partners alike, all while fostering a collaborative and rewarding workplace culture.

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The Red Flag feature has been improved! Now you can set your system to not print a badge for any visitor record that has been previously marked with a Red Flag. The attendant will be prompted to redirect the visitor according to your security protocol.

Special New Feature: Red Flag, No Badge

Flag alertsIt’s easy and free to activate this feature. Simply call us and ask for “Red Flag, No Badge” to be turned on. Once it’s on, the above pop-up will come up when a red flagged visitor comes back. No badge will print and the attendant will need to follow the facility’s policy for handling red flagged visitors.

The flags and notes only show to the desk attendant, not the visitor. 

Please contact eVisitor Support with any questions on how to use Flags in your system. 

If you have seen a special offer in our advertising, mailings, or emails, this is the area to enter the Promo Code to receive that offer. After you’ve entered the Promo Code, click “Update cart” for the code to take effect. If you have any questions, please call 1-800-243-1969.