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Why Visitor Management Systems Are Essential for Hospital and Healthcare Security

Last updated: May 20, 2026
Healthcare Visitor Management

Hospital security directors face no shortage of responsibilities, but few are more critical than knowing who is in the building at any given moment. Investing in a visitor management system for hospitals has never been more important. Managing visitors is a key aspect of hospital security, presenting several considerations for patient and building safety, staff workflow, regulatory compliance, and patient privacy.[1] A modern system isn’t just a convenience — it’s a cornerstone of facility security and a fundamental part of keeping patients, staff, and visitors safe every single day.

Know Who’s in Your Facility at All Times

In the event of an emergency or security incident, every second counts. Whether it’s a facility lockdown, a patient safety concern, or an unexpected situation, hospital staff need to know immediately who is on the premises and where they are. A hospital visitor management system creates a real-time record of every person who has entered the building, giving administrators and security personnel the accurate information they need to act quickly and confidently.

Healthcare facilities present unique security challenges. Hospitals are open 24/7/365 and need to balance an open-door policy with safety and security.[1] Hospital emergency department visits have increased by 40 percent in the United States,[1] and staff must also control access to sensitive spaces such as neonatal units, intensive care units, and pharmaceutical storage.[3] Without a reliable system in place, accounting for everyone in the building becomes guesswork — and in a healthcare environment, guesswork isn’t good enough.

The Power of the Badge

One of the most visible and effective features of a visitor management system for hospitals is badge printing. When a visitor checks in and receives a badge, it signals to everyone in the facility that this person has been through your sign-in process. They are known, logged, and accounted for.

Many facilities still rely on visual ID methods, such as badges, in high-traffic zones, sensitive areas, or other places where physical confirmation of identity is a key security measure.[1] For nurses, staff, and security personnel, spotting someone without a badge is an immediate visual cue that something may be off. It empowers everyone in the facility to play a role in security, not just the front desk. A badge doesn’t just identify a visitor — it communicates that your facility takes patient safety and access control seriously.

TAB-Expiring Visitor Badge

Expiring Badges Take Security a Step Further

Not all badges are created equal. Standard badges confirm that a visitor checked in, but expiring badges that change color overnight go further by showing a clear visual alert when a visitor has overstayed their welcome. An expiring badge makes it easy for staff to spot someone whose visit may have run longer than intended or who is attempting to access areas they shouldn’t.[3]

Children’s hospitals, for example, are likely to have the strictest visitor management systems, with visitors being photographed before entry, or perhaps each visitor has to be cleared against a sex offender database.[1] Within larger facilities, tiers of security have more stringent measures for maternity, pediatrics, and psych departments.[3] Expiring badges support these tiered security protocols by ensuring that each visit requires a fresh check-in — preventing badge reuse and keeping your records accurate and your patients protected.

The Cost of Doing Nothing

74% of healthcare security professionals cite budget constraints as the most significant barrier to implementing new security technologies.[2]

Some facilities hesitate to invest in upgraded visitor management due to budget concerns, but the risk of inaction is real. However, the cost of inaction is likely to be far greater, as the financial and reputation damage caused by a security breach can be devastating, not to mention the potential impact on staff and patient safety.[2]

Additionally, managing visitors efficiently while maintaining a secure posture is one of the more difficult access control requirements, according to research on access control best practices.[4] A well-implemented visitor management system addresses this challenge head-on.

A Small Investment with a Big Impact

A hospital visitor management system doesn’t have to be complicated or costly to be effective. Visitor management systems have the potential to streamline most of the process, simplifying the steps so that patients can receive visitors without compromising their safety. Options range from simple sign-in books with badge printing to fully electronic solutions — and there are great choices at every level.

If your facility is still relying on a paper sign-in sheet with no badge option, now is a great time to explore what an upgrade could look like. For visitor management, 38% of healthcare facilities still rely on paper forms and badges,[3] meaning there is significant opportunity to improve security with even a modest upgrade. Your patients, staff, and community deserve the confidence that comes with knowing your doors are managed with care.

Find the Right Visitor Management System for Your Healthcare Facility

Every hospital and healthcare facility is different — different sizes, different workflows, and different levels of security already in place. That’s why we offer a full range of solutions designed to meet your facility where it is today, with room to grow. Whether you’re looking for an affordable electronic visitor management system for hospitals, expiring badges that work with your existing software, or a straightforward sign-in book that prints a badge and creates a record on the spot, we have options that are easy to implement and built with healthcare security in mind.

Reach out to us today for a conversation about how we can help make your facility a little safer.

 

Sources
1. Malcolm Aitken. “Hospital Visitor Management: Balancing Patient Privacy and Security.” Campus Safety Magazine, September 2024.
2. “One-Third of Healthcare Security Practitioners Are Unsatisfied with Existing Security Frameworks.” ASIS Security Management Magazine, October 2024.
3. “Spotting and Shutting Security Gaps in Healthcare Visitor Management.” ASIS Security Management Magazine, February 2026.
4. ASIS International. “The Essentials of Access Control: Insights, Benchmarks, and Best Practices.” 2023.

Picture of Mary Ann Clerkin

Mary Ann Clerkin

Mary Ann Clerkin is the Marketing Manager at Threshold, where she has spent 25 years helping healthcare, education, and corporate organizations find smarter visitor management and access control solutions. She develops content across the full spectrum — from blogs, sales collateral, and emails to video production. She represents Threshold at industry trade shows and events, and partners with subject-matter experts to develop webinars and live educational programs that help security professionals stay informed and ahead of the curve. Mary Ann is an active member of IAHSS and ASIS International, keeping her closely connected to the daily challenges of the security professionals Threshold serves. When she's not at her desk, you'll find her traveling, gardening or spending time with her grandbabies.
Picture of Mary Ann Clerkin

Mary Ann Clerkin

Mary Ann Clerkin is the Marketing Manager at Threshold, where she has spent 25 years helping healthcare, education, and corporate organizations find smarter visitor management and access control solutions. She develops content across the full spectrum — from blogs, sales collateral, and emails to video production. She represents Threshold at industry trade shows and events, and partners with subject-matter experts to develop webinars and live educational programs that help security professionals stay informed and ahead of the curve. Mary Ann is an active member of IAHSS and ASIS International, keeping her closely connected to the daily challenges of the security professionals Threshold serves. When she's not at her desk, you'll find her traveling, gardening or spending time with her grandbabies.

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Sheryl Kantor

Financial Analyst

Sheryl joined Threshold in April 2025. She earned her Bachelor’s degree in Accounting from Central CT State University in 2001 and went on to build a career spanning more than 20 years in regulated private water utilities. While Threshold operates in a very different industry, Sheryl brings extensive financial expertise and a strong foundation in regulatory environments. In her role, she is responsible for all accounting functions at Threshold, including the preparation of monthly financial statements, corporate reporting, cost analysis and the development of annual budgets. She also oversees the finance department, ensuring accuracy, efficiency, and strategic financial management across the organization.

Sheryl enjoys spending quality time with her sons and her dog, Ozzy. She has a passion for cooking and baking, and loves attending country music concerts whenever she gets the chance. In her free time, she’s happiest outdoors – whether that’s hiking scenic trails or relaxing by a cozy fire.

Stacy Keefer

Production Manager

Stacy Keefer is a results-driven operations and production professional with over 25 years of experience improving workflows, managing production schedules, and supporting business growth. She is known for streamlining processes, coordinating with vendors, and delivering projects efficiently and on spec. Stacy brings a practical, hands-on approach to solving operational challenges and driving performance across teams.

When not working, she can be found fishing, hiking, or enjoying a round of disc golf.

Aris DiGiulio

Senior Product Manager

Aris DiGiulio joined Threshold as Senior Product Manager in 2024, bringing more than a decade of diverse experience in brand management, new product development, consulting and entrepreneurship. In this role, Aris leads the Product team in all innovation efforts while supervising management of the existing product portfolio. He also directs the support and development team for eVisitor, Threshold’s successful proprietary visitor management software used by organizations to streamline access management.

With prior experience at large global organizations including Diageo, Schick and Kobrand Corporation, Aris is focused on driving innovation while maintaining a high level of product quality and customer support that defines the Threshold organization. This has resulted in multiple new products and software enhancements that have delivered solutions and improved experiences for businesses, visitors, contractors and employees.

Aris earned his bachelor’s degree from Stony Brook University and an MBA from Fordham University’s Gabelli School of Business. He resides in Fairfield, Connecticut and enjoys spending time with his wife and two daughters.

Noel Turner

Director of Sales and Marketing

Noel Turner is a seasoned veteran in the visitor management marketplace. She is currently the Director of Sales and Marketing for Threshold Visitor Systems, an Avery Products Company. Her employment there spans twenty years, the last eight in her current position.

Her degree in communications and her industry experience have served her well in leadership roles with the ASIS and ISDA (Identification Security Dealers Association), leading national trade organizations in the security marketplace. She’s an industry expert in bringing together businesses, which collectively and efficiently solve the end user’s visitor security issues and problems with the appropriate level of sophistication, technology and cost.

In her free time, Noel loves to go camping and spend time with her dog.

Suzanne Corcoran

General Manager

Suzanne Corcoran joined Threshold in 2001 after a career in network radio sales and promotion. Starting in Sales, she quickly became part of a new Product Development team, using her marketing and project management skills to help create and launch the original Visitor Badge product line.

Over the years, she has added various management responsibilities from Production to Finance, leading to her current role as General Manager. Suzanne and the Threshold leadership team are dedicated to growth via new product development, enhanced web and digital marketing, high quality propriety products and superior service to customers and partners alike, all while fostering a collaborative and rewarding workplace culture.

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The Red Flag feature has been improved! Now you can set your system to not print a badge for any visitor record that has been previously marked with a Red Flag. The attendant will be prompted to redirect the visitor according to your security protocol.

Special New Feature: Red Flag, No Badge

Flag alertsIt’s easy and free to activate this feature. Simply call us and ask for “Red Flag, No Badge” to be turned on. Once it’s on, the above pop-up will come up when a red flagged visitor comes back. No badge will print and the attendant will need to follow the facility’s policy for handling red flagged visitors.

The flags and notes only show to the desk attendant, not the visitor. 

Please contact eVisitor Support with any questions on how to use Flags in your system. 

If you have seen a special offer in our advertising, mailings, or emails, this is the area to enter the Promo Code to receive that offer. After you’ve entered the Promo Code, click “Update cart” for the code to take effect. If you have any questions, please call 1-800-243-1969.